1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

When you contact us, submit a form, schedule service, or request a consultation, you may provide:

Full name

Phone number

Email address

Company name (if applicable)

Vehicle or fleet details

Service location or address

Any message or additional information you submit

B. Automatically Collected Information

Our website may automatically collect technical data such as:

IP address

Browser type & version

Device information

Pages visited

Time spent on pages

Referring websites

Cookies and tracking data

C. Communication Records

We may store call logs, email communications, or form submissions for customer service, scheduling, or troubleshooting.

2. How We Use Your Information

Expedited Truck Alignment and Tires uses your information to:

Provide and schedule services

Respond to inquiries or quote requests

Improve our website and customer experience

Send service updates or confirmations

Manage customer accounts

Conduct internal analytics and performance tracking

Enhance safety, security, and fraud prevention

We do not sell or share your personal information with marketers or unrelated third parties.

3. Sharing of Information

We only share your information with:

Service technicians or employees who need it to perform your requested service

Trusted third-party providers (hosting, email systems, analytics tools) who support our operations

Legal authorities, if required to comply with law or protect our business

All third-party partners follow strict confidentiality and data protection standards.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve user experience

Analyze website traffic

Save your preferences

Enhance performance and security

You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we take all reasonable steps to keep your data safe from unauthorized access, misuse, or disclosure.

6. Data Retention

We retain your personal information only as long as necessary to:

Provide services

Maintain business records

Comply with legal obligations

Resolve disputes

Once no longer needed, data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold

Request corrections or updates

Request deletion of your data

Opt out of communications

Restrict certain processing activities

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content, privacy practices, or security of third-party websites.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If such information is discovered, we will delete it promptly.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect any changes. Continued use of our website constitutes acceptance of the updated terms.