1. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
When you contact us, submit a form, schedule service, or request a consultation, you may provide:
Full name
Phone number
Email address
Company name (if applicable)
Vehicle or fleet details
Service location or address
Any message or additional information you submit
B. Automatically Collected Information
Our website may automatically collect technical data such as:
IP address
Browser type & version
Device information
Pages visited
Time spent on pages
Referring websites
Cookies and tracking data
C. Communication Records
We may store call logs, email communications, or form submissions for customer service, scheduling, or troubleshooting.
2. How We Use Your Information
Expedited Truck Alignment and Tires uses your information to:
Provide and schedule services
Respond to inquiries or quote requests
Improve our website and customer experience
Send service updates or confirmations
Manage customer accounts
Conduct internal analytics and performance tracking
Enhance safety, security, and fraud prevention
We do not sell or share your personal information with marketers or unrelated third parties.
3. Sharing of Information
We only share your information with:
Service technicians or employees who need it to perform your requested service
Trusted third-party providers (hosting, email systems, analytics tools) who support our operations
Legal authorities, if required to comply with law or protect our business
All third-party partners follow strict confidentiality and data protection standards.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Save your preferences
Enhance performance and security
You can disable cookies in your browser settings, but this may affect website functionality.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we take all reasonable steps to keep your data safe from unauthorized access, misuse, or disclosure.
6. Data Retention
We retain your personal information only as long as necessary to:
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Once no longer needed, data is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold
Request corrections or updates
Request deletion of your data
Opt out of communications
Restrict certain processing activities
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content, privacy practices, or security of third-party websites.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If such information is discovered, we will delete it promptly.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect any changes. Continued use of our website constitutes acceptance of the updated terms.
